1exbet Terms and Conditions – The Complete Guide

1 General Terms and Conditions

1exbet is an international online gaming platform serving players from Bangladesh and around the world. These Terms and Conditions ("Terms") apply to the 1exbet website, mobile application, and all related services.

These terms constitute a legally binding agreement between the user ("you" or "player") and 1exbet ("we", "platform"). By using any of 1exbet's services, you agree to be bound by these terms.

• 1exbet reserves the right to modify these Terms and Conditions at any time.
• Notice of any changes will be sent to your registered email or posted on the platform.
• Continued use of the platform after any changes have taken effect will be considered acceptance of the updated Terms.
• If you have any questions about our terms, reach out to us at support@1exbet.wine.

2 Account Registration & Eligibility

To create an account on 1exbet, you must meet the following requirements. These conditions are in place to protect players and ensure platform security.

• You must be 18 years of age or older.
• Only one account is permitted per person. Opening multiple accounts may result in all accounts being closed and any accumulated balance being forfeited.
• All information provided at registration must be accurate, complete, and up to date.
• Providing false or incorrect information during registration may result in account termination.
• A copy of your national ID or passport may be requested for KYC (Know Your Customer) verification.
• You are solely responsible for keeping your account password secure.

If you suspect your account is being accessed by someone else, notify our support team immediately. 1exbet will not be held liable for any loss resulting from failure to keep your password secure.

3 Deposit & Payment Policy

1exbet supports popular payment methods available in Bangladesh. Compliance with deposit-related rules is mandatory.

• Deposits must be made using a payment method registered in your own name.
• Deposits from third-party accounts or cards are strictly prohibited.
• The minimum deposit amount is subject to the rules set on the platform.
• Deposited funds are generally credited to your account instantly.
• 1exbet is not responsible for delays caused by payment gateways, but we will assist in resolving any such issues.
• Compliance with anti-money laundering policy is mandatory. Suspicious transactions will be investigated.

4 Withdrawal Policy

Withdrawing your winnings is a core benefit of 1exbet. To ensure everything runs smoothly, certain rules must be followed.

• Withdrawals can only be processed to the same payment method used for the deposit.
• KYC verification must be completed before any withdrawal can be processed.
• Withdrawals are typically processed within 1–3 business days.
• VIP and high roller members enjoy priority processing with faster withdrawal turnaround.
• To withdraw winnings earned from a bonus, you must first meet the wagering requirement.
• 1exbet reserves the right to hold any unusual or suspicious withdrawal request pending investigation.
• Additional verification may be required for large withdrawal amounts.

5 Bonus and Promotion Terms

1exbet offers a variety of bonuses and promotions. Each bonus comes with its own terms that must be followed.

• The welcome bonus is available to new members only and can be claimed once per person.
• Each bonus has a specific wagering requirement — typically between 20x and 40x.
• If the wagering requirement is not met before a bonus expires, the bonus will be forfeited.
• Attempting to abuse bonuses or claim bonuses through multiple accounts may result in account termination.
• Cashback bonuses are generally paid out weekly or monthly based on net losses.
• To qualify for a referral bonus, the referred friend must successfully complete registration and make a deposit.

6 Gaming Rules

All players must follow certain general rules while playing on 1exbet. These rules apply equally to everyone.

• All games use certified RNG — results are completely random.
• If a game is interrupted mid-round due to a technical error, 1exbet will refund the bet for that round.
• Players are responsible for any internet disconnection that occurs during a game.
• Any dispute regarding a game result must be reported to the support team within 24 hours.
• In Live Casino games, the dealer's decision is final, in accordance with the rules.
• In Sports Betting, official scores and results are considered final.

7 Prohibited Activities

The following activities are strictly prohibited on 1exbet. Violations may result in immediate account termination and forfeiture of any remaining balance.

• Creating multiple accounts or using another person's account.
• Bonus abuse or exploitative practices (arbitrage, bonus hunting).
• Using any software, bots, or automation tools within games.
• Money laundering or illegal transactions.
• Harassing or defrauding other players.
• Attempting to exploit any security vulnerability on the platform.
• Gaming on behalf of minors or assisting minors in creating accounts.

8 Account Suspension & Closure Policy

1exbet may temporarily suspend or permanently close an account under certain circumstances.

• Violations of these Terms may result in account suspension without prior notice.
• Failure to provide verification documents may result in a temporary account suspension.
• Accounts may be frozen during an investigation into suspicious activity.
• Players may request to close their account at any time.
• Any legitimately earned balance will be available for withdrawal before the account is closed.

9 Responsible Gaming

1exbet believes in responsible gaming. We want every player to enjoy our games in a fun and safe environment.

• Players can set their own daily, weekly, or monthly deposit limits.
• The self-exclusion option allows you to take a break from gaming for a set period.
• Automatic break reminders can be set during gaming sessions.
• If you feel gaming is becoming an addiction, contact our support team right away.
• Families also share responsibility for keeping those under 18 away from gaming.

For more details, visit our Responsible Gaming View page.

10 Privacy Policy

Full details on how we collect, store, and use your personal information are set out in our separate Privacy Policy.

• Information provided at registration is used solely for service delivery and verification purposes.
• Your personal information is never sold to any third party.
• Information may be disclosed to regulatory authorities where required by law.

For more details, visit our Privacy Policy Read.

11 Limitation of Liability

1exbet strives to deliver the highest standard of service, though our liability is limited in certain circumstances.

• 1exbet is not liable for issues arising from internet connectivity problems, device failures, or third-party service outages.
• If a game result is voided due to an unexpected technical error, the wager will be refunded.
• 1exbet is not liable for any account loss resulting from user negligence or password sharing.
• 1exbet will not be held liable for service disruptions caused by force majeure events, including natural disasters, war, or pandemics.

12 Terms Changes & Contact

1exbet reserves the right to modify these terms and conditions, in part or in full, at any time. For significant changes, notice will be provided via registered email or through the platform's notice board.

If you have any questions or complaints regarding these terms, please contact us:

• Email: support@1exbet.wine
• Live Chat: Available directly on the platform
• Hours: 24 hours a day, 7 days a week